Reviews
Charles Morehead
18:33 10 Apr 24
Movers were professional and did an excellent job taking precautions for the safety of the piano and home.
Chen Jack
14:27 03 Apr 24
The movers are very nice, very polite. And did the job carefully and very professional. We are appreciated the great work and recommend this company to everyone. Thank you so much!!
Michael Coates
00:38 17 Mar 24
Cooper Piano is top-notch and ensure my beloved instrument is performing at its best. Cooper agents notify prior to arrival, show up on time, complete their work on schedule and apprise me of any issues I must address.
leron sasser
01:08 10 Mar 24
Brent tuned my granddaughter’s piano. I gave it to her several months ago when she started lessons. It had not been tuned since my son was In high school 30 years ago. The Baldwin piano sounds amazing and Brent, thank for volunteering to answer my questions about pianos.
Fish
21:55 08 Mar 24
I just bought a Boston piano from Cooper, the owner was super nice and showed me around the place and let me try every single one piano until I found the one for me. This was an experience that I wouldn’t forget!
John S
16:35 08 Mar 24
Deangelo and Darnell did an outstanding job of picking up and delivering an upright piano to my home. The whole process was flawless and they were about as professional a team as I've ever dealt with. I can't say enough about their thoroughness and professionalism in handling this very delicate, yet heavy, item. Thanks for a great experience!
Betsy Turner
01:02 06 Mar 24
Bought our piano from Cooper and count on them for maintenance/tuning. Always a great experience - would highly recommend!
Jimmy Johnson
16:29 01 Mar 24
Scheduling was easy. Staff was courteous and professional. We utilized their moving and storage services and I know our piano will be handled with care while in their possession
Scarlett Justice
22:27 15 Feb 24
Movers were so professional and cared about moving and delivering our piano!!! Highly recommend Coopers!!!
Barry Stuart
15:46 12 Feb 24
Adrian and L.C. were very professional, knowledgeable and efficient in moving a baby grand piano for us. Highly recommend!
Lawrence Anderson
21:10 09 Feb 24
Adrian and Cooper pianos were fantastic.I had a piano shipped from Texas to Georgia. Shipping went smoothly. They communicated timely and effective.The piano was delivered and placed as promised. The company delivers the kind of service That is unusual today. Their people are courteous, professional, and competent. I highly recommend them and will use them again
Randy Stone
17:03 23 Jan 24
Several years ago l purchased a piano from Cooper Piano and have been very happy with it and the service I received. Recently I decided to replace my piano cover and did the appropriate research on the internet. Finally I called Cooper Piano. I wanted a custom cover not a cookie cover cut fit. Laura Cooper personally came out to my house to make a template of my piano to insure that I would get exactly what I wanted. It is so refreshing and rare these days to get great service! I can’t wait to get my custom cover because I know that I will be pleased. Thank you, Laura!
Debi Taylor
18:22 15 Jan 24
I was so pleased with their service and the experience! They were on time, they handled my heirloom baby grand with care. They took note of wear and tear and made suggestions of other areas they had concerns about. I do not plan on having to move her again, but if I do, I’m definitely using them again! Their price was very fair for the care and experience they put in to their work! I highly recommend using them if you need a piano moved!
Gail Richardson
14:21 15 Jan 24
Everyone I talked to and worked with was super-professional and nice. My piano is in good hands with Cooper Piano. Definitely highly recommend.
Dave Greenspan
16:41 09 Jan 24
Everything about this company and their employees is top notch. Could not have went smoother. They were on time, let us know in advance of their arrival, professional, courteous, the process of setting it up was easy, with great communication and prompt responses. Can't say enough good things about Cooper Piano.
Tammara Johnson
21:21 08 Jan 24
Highly recommend Cooper piano. My little one is a beginner pianist. Laura was extremely helpful! She even personally called/text me to let me know what type of piano is in stock that would be a good fit. We just picked up our digital piano and the transaction process was extremely smooth!
Monica De Leon
16:45 05 Dec 23
My piano was delivered from my storage space to my house. The gentlemen who moved the piano were courteous, kind and helpful. They seamlessly and quickly moved and transported my piano across town. I am grateful and highly recommend this service!
Sharon Hodgson
21:02 31 Oct 23
Had my Baby Grand tuned. Brent did an excellent job. He was very methodical and took his time turning it.
plez joyner
18:36 23 Oct 23
I rented a piano for my daughter from Cooper Piano for more than 17 years (she started taking lessons when she was 5 years old)… obtaining a piano from this establishment played a major part in cultivating her love of music.
Robert Strickland
15:46 20 Oct 23
Cooper piano arrived early, packed the piano efficiently, carefully, and safely. We drove with care over to the new apartment; they unpacked and brought the piano into the house with care. It’s is set up again, working perfectly and without a new blemish. Thank you, employees of Cooper Piano Movers!!!
Derek
21:21 19 Oct 23
From a rough note to a pitch-perfect experience.My first visit to Cooper Piano had some hiccups, but the follow-up from the team was fantastic. Laura Cooper and Gary, a stellar salesman, got in touch personally to set things right.On the return visit, my 7 yr old daughter (a new piano student) was warmly welcomed to try out their stunning collection of pianos. The level of patience and encouragement she received was really something special.They offered us a solid deal on an electric keyboard bundle, complete with a stand and stool. And a nice touch from Laura—she ordered a pair of headphones at no extra charge since they were out of stock at the time.The care, attention, and the effort to turn our experience around truly reflected the top-notch customer service and the family-friendly atmosphere at Cooper Piano.I’m more than happy to recommend them to anyone in search of a quality piano. It’s not just the exceptional collection, but the warm and understanding team that makes the difference.
Carla Crowell
15:29 16 Oct 23
Fantastic service. Very prompt, friendly, and professional. I would not trust my piano to anyone else.
Ansley Ghegan
15:36 10 Oct 23
Wonderful as always! This is my 3rd move using them and they handle our grande piano with such care.
melinda merrill
19:23 06 Oct 23
Polite, good communication and quick movement of the piano. I initially reached out to another group that was very difficult to work with. Cooper piano was a joy to work with and provided great advice about when to tune the piano after moving it.
Allison Wilcox
16:41 23 Sep 23
From educating us to a perfect delivery, our experience with Cooper was outstanding. We loved working with Hanna; she was a pleasure and steered us perfectly. I can’t wait to play my stunning Yamaha C3 Baby Grand for my friends and family…..
Karen Watkins
15:47 18 Sep 23
Very impressed with Brent Wood. He was right on time. He took his time with my piano and shared the history of the company and my particular model.
Joylene Hegel
16:46 13 Sep 23
Cooper Piano was professional & pleasant to work with in every way. And they did an amazing & professional job moving my Steinway grand upstairs in my home & re-assembling it. They are top-notch & I wouldn't even consider using a different company. They're that good!
Melia C
01:40 06 Sep 23
I had lost all hope for good old-fashioned, genuine customer service until I had the pleasure of shopping with the Cooper Team! Blake provided knowledgeable input, Laura provided pleasant interaction and efficiency and everyone else I interacted with were courteous and patient. The cost and value for what I wanted and purchased was amazing. I would send anyone who wants to purchase a piano to Cooper Piano!
Maria Jewett
16:46 03 Sep 23
Cooper piano is the best. They were prompt, professional and made this move so smooth! I knew I was in great hands. They also have excellent tuners. Thank you!
Mary Blackmon
19:25 02 Sep 23
These movers were so professional and courteous - really did an excellent jobAND went over and beyond to make sure I was happy with the piano and placement Piano is perfect!
Marsha Bomar
12:20 29 Aug 23
Showed up on time and prepared with all the right tools. Pickup completed in 15 minutes with great care.
Sean Mackinder
14:54 27 Aug 23
Excellent service! Piano delivered in great shape. The most professional and friendly delivery service I have ever used.
Lori Huff
13:22 18 Aug 23
Cooper Music has moved the piano that I bought there 30 years ago multiple times. Each time, they have been so careful; just like it was brand new. I bought a second piano from them as well, and have always had a very pleasant experience. It’s great to be able to support a family business like Cooper Music.
Cynthia Cosson
14:37 03 Aug 23
Cooper Piano has my vote! They are the best piano movers in Atlanta. Leigh Ann answered my quote request right away. I was then scheduled right away. Robbie and Tom did a fantastic job moving the piano from start to finish. They were on time, polite, neat and careful. Everything I had hoped for! Thank you, Cooper!!
LeLaina Romero
17:34 21 Jul 23
Professional, responsive, and efficient! They moved my piano and I will be contacting them to tune it soon!!!
Lauren Williams
21:21 21 Jun 23
We needed our Queen Anne Baby Grand piano moved. Obviously we were seeking a trustworthy, professional, and careful team to make this move for us. That’s exactly what Cooper Piano provided. From the beginning, speaking to Leigh Ann to inquire about and schedule the move, we were treated so courteously and respectfully, with utmost professionalism. Our questions were answered thoughtfully and thoroughly. Adrian and the other gentleman who completed the move were skilled, communicative, respectful, committed to providing excellent service, and made us feel comfortable that our piano was safe and secure. We really appreciate all the work it took to make this move a seamless success, and we look forward to supporting Cooper Piano again in the future.
Jacob Dannenfelser
13:54 12 May 23
Cooper Piano is an excellent company that works with you to find exactly what you need! Great service, very friendly and helpful
Andy Hill
10:56 11 May 23
Cooper Piano is the place to call for piano tuners! They tuned my piano at home so perfectly I hired them to come tune the piano at my church as well!
Lynda Newsome
19:04 01 May 23
Anthony was so helpful and listened to my ideas about selecting a piano that would suit my needs. His knowledge of the features of each piano helped me to narrow my search. He was very patient as I tried many different models.
Betsy Spain
23:15 29 Apr 23
I had a GREAT experience with Anthony. He is really knowledgeable and was able to help me find the perfect piano for my needs. He was patient and responsive, and followed up weeks later to see how I was enjoying my instrument. I had a great experience at Cooper Piano and highly recommend them!
Kristin Westafer
15:57 27 Apr 23
We had a great experience with Cooper Piano! We were able to shop in a no-pressure environment and they expertly helped us find a piano for our budding musician. They called within an hour to set up delivery! We are excited for our new “family member” to arrive this week.
AAC Remote Legal Interpretation
15:57 26 Apr 23
It was wonderful to have Emma working on my piano. Thank you for hiring her as she is caring and an excellent customer service provider one rarely finds nowadays.
Debbie Andrews
13:43 17 Apr 23
Brent tuned two pianos for us -- an antique stand up and an antique baby grand -- and he was amazing! He was so careful and meticulous--an old school professional! He is talented and you can tell he loves pianos. Thanks, Brent!
Maria Smith
19:11 04 Jan 23
Thank you for providing top quality pianos and customer service! Your sales team is excellent. We’re happy with our Yamaha C3 Grand piano purchase for our 15 year old daughter. This piano is perfect in sound, look and feel.
Jared Alpern
15:18 31 Dec 22
For about a year, I was considering upgrading my portable Roland FP30 to a more advanced digital piano. I found Cooper Piano one day while driving by in the area. Kyle and the rest of his team were professional and welcoming from the second I walked into the store. This was one of the most significant instrument purchases I've ever made, and I was given the chance to play and compare numerous instruments for many hours over multiple days and was never rushed into making any decisions. Kyle even advised me about other instruments I should consider that weren't carried by the store. He helped me locate them at other competitor stores in the area so I could make an informed decision. Ultimately, I settled on a Roland HP704 from Cooper Piano. Kyle managed to beat the market price of this instrument by a significant amount as well. This store has their own delivery team that handled my instrument carefully, ensuring it was placed safely in my home. I couldn't be more impressed with this business and I have no reservations in recommending them to anyone looking for a quality acoustic or digital piano.
Connie Carey
23:35 18 Nov 22
I'm struggling to put into words how delirious I am over my restored 1928 Mason & Hamlin. I came to love Mason & Hamlin as a piano performance major in college and always hoped I might one day own one. Fast forward many years. I happened in to Cooper Piano, turned the corner, and there it was. I sat down to play and said to myself, "This is it." I've never loved a piano at first touch like I did this one. Blake, Kyle, Andrew....thank you so much for the care you each put into the process of assisting me in the process of acquiring this piano that I'll treasure for the rest of my life. Helpful, never pushy. Robbie and Tom were meticulous in the expert delivery. Sorry to cut this short...I need to go play my piano now! 🙂
Jason Owen
17:39 01 Nov 22
Walked into Cooper piano today unsure of what we wanted and walked out the happy owners of a gorgeous piano. We’re very excited about our new family piano, it’s going to bring a lot of music and joy into our home!!
Ashley Elizalde
19:33 11 Sep 22
I bought my beautiful piano from Cooper Pianos at the Atlanta home show. It is a statement piece for sure! Kyle is nice and is passionate about what he does. The overall process was quick and easy, and the experience was great!
Daisy Choi
03:22 25 Jul 22
We are so lucky to choose Cooper piano for purchasing our daughter's first piano. Our sales Mr. Andrew is very professional and knowledgeable and helped us with a right choice! He was very patiently answered our questions from messages, by phone and in the store. Mr. Cooper was there as well and he was very humble and friendly. Thank you Cooper piano!
Bobby Strickland
14:46 21 Jul 22
I received an email from Cooper Piano about trading in my existing piano for something better. While I love my Kawai, it wasn't my dream piano. It sounds fine and everyone loves it, but it didn't touch my soul the way I knew a piano could. I called Cooper and spoke with Ian and explained what I was looking for... not just an instrument, but an extension of me. He understood immediately and said there was a piano there that might be perfect. I asked him if he played piano and he said yes, as occupational therapy for Parkinson's. I knew then and there that I needed to meet with him, because my husband has Parkinsons and I felt a strong sense that there were spiritual forces guiding these circumstances far beyond the potential sale of a piano. I brought my husband with me to Cooper to meet Ian. There was an instant bond like we had known him a very long time. He showed us to a beautiful Schimmel piano. I sat down and played "They say that falling in love is wonderful " by Irving Berlin. I cried, and so did my husband and Ian. I knew this piano was the one for me, and I continued to play it for almost an hour. Cooper allowed me to trade in my Kawai, and even rolled in the cost of out of state delivery, as we were in the middle of a move to Indiana. Now, as we settle in to our new home in South Bend, I am expecting the Schimmel to be delivered any day now. To make it even more special, I had started a Piano Happy Hour every Saturday at 5 pm over Facebook live at the very beginning of the pandemic, and I have done 99 episodes. Episode 100 will be broadcast live from our new home on the brand new piano from Cooper Piano. Our house will be full of friends and family once again. I can't wait. Sincere heartfelt thanks to Ian and Cooper Piano for making this all happen in such a magical way. I will dedicate Happy Hour 100 to Cooper Piano. Bobby Strickland.
Jami Johnson
13:26 13 May 22
I was looking for a digital piano for the church. Kyle and Andrew were awesome at showing me what would best fit the churches needs. Not only did they save me money but Kyle was super great at responding to me and getting me the information I needed. Once I was able to get to Atlanta to test the Roland GP609, they explained how to use it to helped me troubleshoot the needs of my church. Andrew played and recorded a few songs and showed me other wonderful pianos in the store. They are both extremely knowledgeable about their products. I even got to hear Andrew play and it was a real treat. Kyle even checked on me to make sure I got back home safely. Wow! I was so blown away by the way they cared and took care of me I had to brag. Great team and great job guys!
Tetra Lloyd
16:31 08 May 22
Cooper Piano provides premium service that offers peace of mind and reliability. They've tuned our piano many times, as well as moved it into the house we currently live in. Cooper Piano made sure our piano was moved with professional/experienced movers and kept it on schedule, despite a mixup with the moving details. I highly recommend them for all your piano needs.
Emily Redden
16:20 08 May 22
Cooper Piano has helped us multiple times! I will never stop using them as long as they are in business. We had an apartment fire last year and the movers hired by our insurance did a botched job on our baby grand. (Even though we were told professionals would be used for the piano.)Called up Cooper Piano and they assessed the damaged, repaired what was possible, cleaned, and tuned it!We recently moved again and they were super easy to contact, fairly priced, and did their absolute best to provide quality customer service. We even had a miscommunication on the entrance to the new house; But they busted their butts getting a third person to help and moved our piano as scheduled anyways.They are true professionals and were life-savers for me on multiple occasions. Thank you Cooper Piano and especially your service department! Shout out Adrian! (I hope I spelled your name right.)
Melissa Pearson
16:55 03 May 22
We had an amazing technician!! Emma was super professional and a ray of sunshine! I love Cooper Piano. They picked up, stored and delivered our grand piano and now have tuned it. I highly recommend this business! Exceptional service!!
Kelie Hunter
20:28 22 Apr 22
Brent did an amazing job tuning my piano. I request him because he does excellent work consistently.
Natalie Hall
17:18 17 Feb 22
The team at Cooper Piano were both phenomenal in customer service and in knowledge. I was able to purchase my dream keyboard and the process for doing so was extremely easy. The team took me seriously, even as a younger customer. I'll certainly be here for any piano needs in the future and I STRONGLY recommend this business! Thank you Mr. Cooper and team!!
Jane Harris
20:29 04 Feb 22
We were so fortunate to have Brent Wood, a piano technician with Cooper Piano come to our home to tune our piano. He was professional, knowledgeable, polite and friendly and also provided me with much education regarding my piano. He performed a stellar job. I am delighted with the beautiful sound now from my piano !
Nancy Wyles
17:57 04 Feb 22
Just had my piano tuned by a wonderful piano technician, Brent, from Cooper Piano. Very happy with the service and my piano sounds great again!I also had the pleasure of working with Cooper Piano when they received and moved my piano into my home late last year after a long distance move. They took great care of my piano so that it arrived safely at my home.For both services, everyone at Cooper Piano has been very professional and wonderful to work with. I will definitely call on them again for my future piano needs.
Kara G
23:23 27 Jan 22
Friendly, knowledgeable, thorough, prompt…. What more can you ask for? Brent was wonderful and tuned up our badly neglected piano. I would definitely recommend Cooper piano.
J W
18:40 23 Jan 22
We visited several shops before making this huge purchase. We were provided excellent service with purchasing our first piano. The service team also has been dedicated to helping us with various issues. I highly recommend Cooper Pianos.
Joseph Viteri
04:18 20 Dec 21
Their customer service was unparalleled. We were completely comfortable throughout our experience at Cooper Piano and Kyle did an amazing job guiding us through the features of our selected piano. Kyle was quick to answer our many questions before we even stepped foot inside using their online messaging system. After meeting Blake we learned that they have been in the business since 1906. Their focus on delivering quality service and products with passion explains why they’ve been successful for so many years and throughout four generations. Whenever we choose to upgrade in the future I’ll make sure to come to Cooper Piano.
