16:50 09 Jun 21
If I could give 10 stars, I would. Let me start off with my salesman, Andrew. My wife had initially had her heart set on a Yamaha digital piano.. After speaking with Andrew, he really sold me on the Roland 607GP. He knew all the features off the top of his head, And in 5 minutes he had me convinced. Not only that, but he had given me enough product knowledge to convince my wife, who is the real hard sell. Payment process was super easy. The delivery team was very professional and courteous, and they did an excellent job delivering and setting up the piano. Now, on to the piano. Words cannot describe how much we love this piano. Andrew was completely right. We would have been extremely disappointed had we gone with the Yamaha.. This piano makes The most novice of players sound amazing..After calling Andrew back to tell him how much we love the piano, he further offered his services and product knowledge to us telling me that anything I need to just give him a call. That is superior salesmanship.I am super impressed with my piano, and I am equally impressed with Andrew and the Cooper piano team!!
01:48 26 May 21
We have done business with Cooper Piano since 2006 when we purchased a piano there. An important factor in our decision to purchase from them was their buyback plan, which will give purchasers full dollar credit on their piano toward another piano from them.We exercised that option in 2019 , and Cooper Piano did exactly that.In 2021, a problem developed with our piano. We contacted President Blake Cooper about it, and he ordered an equivalent piano to replace it. That replacement took place today, and all at no chargeThey are a reputable reliable business. They set a high standard.
19:23 21 May 21
Andrew and Will did an outstanding job of getting us in the store and showing me some great Piano’s .We settled on a fantastic Hallet & Davis 5’7” when Mr.Cooper presented us with an greatly discounted price which made the purschase that much better.The customer service was super and very personable and we really appreciated this with such a expensive purschase.Thank you Team Cooper for outstanding service.
20:59 19 May 21
I am posting this in response to the service I received from Aaron at Cooper Piano. I live in Kansas, they are in Georgia. I let them know this at the beginning of our conversation. I have never bought anything from Cooper music. I had contacted several other piano dealers and was unable to get any information on my piano. Original dealer was out of business. Every question I asked was answered fully and professionally. Aaron spent about fifteen minutes with me. If they treat people that are not their customers this well; I can only imagine the service one would get if there was a monetary benefit. I highly recommend companies and people of this caliber.
19:45 15 May 21
I first went to the Guitar Center to try out some digital pianos. No employee spoke to me or helped me out. I next tried Cooper Pianos and had a markedly different experience. I was greeted at the door almost immediately by Andrew who was very knowledgeable on different digital pianos. I did not intend to buy a digital piano today but Cooper Piano’s competitive pricing, Andrew, the owner (Mr. Cooper) and their team were extremely accommodating and flexible in their warehousing policies for purchased products. Overall great experience and am looking forward to playing my new digital piano!!
18:46 11 May 21
The salesperson spent a lot of time with me explaining the differences behind the piano models which helped me choose an instrument tailored to my needs. The entire experience, including delivery, was prompt and smooth. Couldn’t be happier with my new piano, thanks!
22:49 29 Apr 21
This place is magical 😲 Sasquatch made a special appearance and played some Mozart while I was there 🙏🍀😲
Martina San Diego
19:09 29 Apr 21
I recently worked with Will at Cooper Piano to purchase a Roland HP 704 in white, and I cannot sing enough praises for how thorough and communicative Will was throughout the entire process. Due to supply chain issues, the Roland piano I wanted was in high demand and sold out pretty much everywhere. Will kept an open line of communication and was there throughout the entire process to ensure I was a happy customer at the end of it all. I highly recommend Will and anyone else at Cooper Piano to take care of your piano needs!
18:49 17 Apr 21
I was very pleased with Cooper Piano. Andrew was extremely helpful and helped me from selection to delivery! I’m so excited about my new polished white baby grand. 🎹
paul light jr
21:50 01 Apr 21
I visited Cooper Piano recently looking for a used grand piano. I had been looking for one for a while and hadn't really found THE one. Unfortunately for me, what I really always wanted was a Steinway M or O. I truly didn't think I would ever be able to own one so I wasn't even planning to try one out.I went to Cooper to look, again not expecting to find anything. They have a huge selection of new and used instruments in all price ranges. It's a good thing but it's almost overwhelming. My salesman, Kyle Smith helped point me in the right direction. He answered a LOT of questions and he wasn't pushy at all. And let me play a bunch of pianos. He left the room so I could have a go and I spotted a restored Steinway M around the corner. It played beautifully and sounded wonderful. I knew it was the one but this time, instead of wishful thinking on my part, I was able to make a deal. The piano I bought is a beautifully-restored 1925 model Steinway M that sounds and feels exactly as it should, which is good because I bought it to play it every day. Blake Cooper saw me playing it and he took over the sale and we were able to work it all out. To say I am happy about it is an understatement.Cooper Piano is basically an institution in Atlanta. They have been operating for nearly 120 years. The fact that the owner, Blake Cooper is there almost every day (from what I can tell) says a lot. His desk is right out on the sales floor in the middle of all the salesmen. He isn't hiding out back somewhere. Most of his employees including my salesman Kyle are also professional working musicians and his techs are masters of their trade. Mike, who had done some work on my piano talked to at length about it - which is something I really appreciated. They told me what they could about the history of the piano and were totally transparent about all the parts that were replaced during the restoration. It was a top quality job and the piano reflects that in every way. It was nice to see that they were proud of the instrument and the way it had turned out. It wasn't just something that arrived in a box and got stuck out on the floor.And it wasn't just me with the Steinway. The thing is when I was there, there was a young couple buying a much less expensive electronic piano for their daughter. From what I could see, they got the exact same treatment and time consideration that I did when I was buying mine. That tells me that the staff at Cooper listens to all their customers and really tries to match their customers with what they want and what they need. You don't see that any more every day. I spent a lot of years in retail in my own family business so I know when I see something done right by people who love what they do - and that makes all the difference.These guys are professionals, who operate with integrity. They care about their customers and they love what they sell. Many thanks!
13:57 29 Mar 21
I have purchased two pianos from Cooper Piano. In both instances, the sales staff and Mr. Cooper himself helped find me the right piano that best suited my needs. I purchased a Yamaha Grand from Cooper in 2015. I play it virtually every day and absolvely love it. Just recently, I purchased another Yamaha from Cooper, for a second home. The piano I originally went to see did not suit my tastes, but the team found me a great piano that sounded wonderful while also better suiting the aesthetics of my 2nd home.I find the sales team to be low pressure, yet highly competent. They will negotiate on price and help with both the move and the tuning once it is moved. They also provide a 10 year warranty. Overall, I am extremely satisfied with the service and more importantly, the pianos I have purchased from Cooper.
16:06 27 Mar 21
Andrew was a delight to work with for purchasing our family piano. He is highly knowledgeable, and had a kind demeanor which is important when you’re purchasing a large item. We will always be grateful!
02:40 07 Mar 21
We had a wonderful experience at Cooper piano! Kyle efficiently assisted us in purchasing a piano that fit our specific needs. This is a family owned business that cares about delivering outstanding customer service. Such a pleasure to do business with them. If you are looking for a piano start at Cooper Piano. I don’t think you’ll go anywhere else!
Angel B. C.
01:37 07 Mar 21
Andrew was very helpful. He answered all my questions and was very patient with our first experience buying a piano. We felt no pressure; he was simply helpful and informative.
17:41 03 Mar 21
A wonderful experience from the moment I first reached out to when my piano was delivered. I contacted Cooper Piano a couple of weeks before I was able to make the trip for some information about how they're handling COVID and what I should expect, and Laura was able to answer all my questions promptly. When I did come to the store, everyone I interacted with was kind and helpful in finding what would work best for me without being overly pushy to make a sale. Their selection was great and I found a number of used grands that I liked, but I ultimately ended up buying a new piano. I visited the store on a Sunday, and the piano was sitting in my home on the following Wednesday. The delivery team took great care of both the piano and the area in my home they were working in. Working with Cooper Piano was a pleasure throughout the entire process and I highly recommend giving them a visit if you're looking to buy a piano in any price range.
23:19 28 Feb 21
After months of research and multiple visits to multiple locations, Cooper Piano helped me find the right piano. Having a wonderfully clear tone, terrific action and being in excellent condition, it’s a grand piano I hope to enjoy for decades to come. Thank you Blake, Kyle and Andrew for your expertise and help with my search. Very much appreciated!
16:14 03 Feb 21
Andrew at Cooper’s Piano was fabulous during our piano shopping phase. The selection and pricing was great. But most importantly, end to end, everyone we worked with was helpful, friendly and knowledgeable - from sales all the way down to the delivery men. I would highly recommend to anyone.
20:13 19 Jan 21
I highly recommend Cooper Piano to anyone looking for well-informed, personable, and professional service when choosing a piano. They worked with me as an out-of-towner to see and hear options and they stayed in touch with me throughout the entire process. My piano was delivered this morning and that also went extremely well. 5/5 stars - would recommend to a friend!
01:40 17 Jan 21
Professional, knowledgeable and experienced staff. We have purchased a baby grand and grand Knabe from Cooper Piano and highly recommend.
18:43 08 Dec 20
We were extremely pleased with the grand piano we purchased for our church in Charlotte, NC. The service and professionalism we received from Cooper Piano was awesome. Many thanks to Mr. Cooper for his light speed responses to my questions and requests. I will definitely recommend Cooper Piano to all my friends.
19:02 22 Nov 20
What a wonderful group of talented professionals! Aaron offered to come in early and let us try out pianos privately as the pandemic worsens, which made us feel much safer and is a testament to Cooper Piano's consideration for their clients. Throughout our visit, everyone we met was thoroughly professional, kind, knowledgeable, and attuned to our needs! Our price range was always respected and at no point did we feel pushed in one way or another. The whole team was able to answer all of our questions and we left knowing that our new piano is perfect for us. I fully and unreservedly recommend Cooper Piano for everything from piano benches to full grands!
21:33 18 Nov 20
I couldn't be happier with the service provided by Andrew at Cooper Piano. Any questions and concerns I had were deftly answered and handled. He is also a quite skilled piano player and his demonstrative performances eased any doubt I had about the limitations of the keyboards I was interested in.
18:55 16 Nov 20
We were extremely pleased with the grand piano we purchased for our church in Clayton, Ga.Cooper piano was so willing to help us find the best piano for our needs. The service and professionalism we received from them was awesome and we felt confidant that we had made the right purchase for our church. Many thanks to Mr Cooper and our salesman, Kyle for taking care of the details and selling us a beautiful piano that we will be proud of for many years to come! Sheltering Arms Tabernacle, Clayton, Ga.
12:50 03 Nov 20
I went to two piano stores and really liked Cooper the best. Andrew helped me pick out the best piano for my needs. He spent a lot of time with me patiently showing me the various aspects of the different options. I’ve played on two pianos in my lifetime but both were hand-me-downs. I had never shopped for one before and it’s a bit overwhelming! But Andrew showed me what I needed to know to make an informed decision. At the other piano store I felt like I was being “sold a piano”. Andrew helped me find the right one that worked best for me and my family. I would definitely recommend shopping at Cooper and asking for Andrew. The owner, Blake, was present a lot too and clearly cared about making sure I was happy and got what I wanted. The piano is safely in my home (great, easy delivery) and I love it! Thanks Cooper!
22:05 30 Oct 20
These guys aren’t just selling pianos. The staff are very knowledgeable about their product and most of them are actually musicians! I had a pleasant experience during the purchasing process of a 7ft grand. The associate was available and gave updates about the status of the product, as it was sent out for the player to be installed. Once the piece was ready to go, they were very quick about setting up delivery. The delivery process was smooth. The team came out and gave detailed info about care of the piano. Looking forward to my next grand purchase!
22:22 26 Oct 20
Andrew made this a pleasant experience. I told him what I was looking for, he worked hard all afternoon to satisfy me and my family. Cooper is surely the place in Atlanta to purchase your piano!Wanted to also thank the delivery crew who came out to my home. They did not rush and made sure I was comfortable before they left.Again THANK YOU COOPER!!! You guys were GREAT!!!!Mark Ware
15:39 19 Oct 20
If one ever needs a piano... go there or just call! Excellent , proficient service, and with a smile and a tune.. a most enjoyable experience. Thank you!
16:37 16 Oct 20
Kyle was quick to show me a piano that met my criteria. They had exactly what I had been looking for. He helped to get the best price for my selection. The piano was delivered in 2 days! The delivery men were great and very careful in getting the piano into the house and in place. I love the piano! And in 30 days they will send a great technician to fine tune the piano and personalize it to meet my preferences, and then again in 6 months. My experience with Cooper Piano has been very positive.
KIMBERLY A WILLIAMS
20:14 09 Oct 20
I just received delivery of my Beautiful Yamaha C3 , Black High Gloss, Baby Grand Piano . I want to Thank all of you Soo much. Thank you Blake for holding my hand and your knowledge through the process. Thank you Kyle my salesman for all your knowledge and patience from my first phone call until we put the red sold sign on it. Thank you Aaron for playing it Soo beautifully, and making me fall in love with it. Thank you Adrian and Tom, who delivered it today were the best. They were patient, knowledgeable about the best area to put the piano. I am Soo Happy. Again Blake, Kyle and the whole Cooper Piano staff. Thank you.
18:43 30 Sep 20
Great service and very friendly staff. Aaron helped us pick out our new piano and we couldn't be happier. Would definitely recommend to anyone looking for a piano. They paired us with just the right instrument for us.
15:13 30 Sep 20
We recently purchased a Roland digital piano from Cooper Piano and have been loving it! My 7 year old son has been taking lessons with one of the Cooper associates, Aaron Kruziki. He is both the sales specialist that helped us select the right piano and music teacher extraordinaire! My son loves working with him and he makes the lessons fun. Very professional from the sales aspect as well and he has convinced me that I need to pick up lessons where I left off when I was 10 years old. Thank you Cooper Piano and Aaron!
02:08 30 Sep 20
We absolutely love our new Yamaha. Mr. Cooper was personal and professional. Aaron spent considerable time sharing his expertise to help us select the right piano for our new home. We truly cannot get enough of the sound. A class act all around!
20:11 29 Sep 20
Aaron provide us the best service! He is so patient and informative!!!The Cooper piano offer great delivery options which others store doesn’t offer. They have many options for rent/buy/trade in or upgrade a piano, we find out a perfectly plan for us.
20:43 28 Sep 20
I became aware of the Roland GP 609 and thought it would make a good choice both as furniture and as a great sounding piano. No disappointment on those scores at all! I contacted Cooper Piano and was assisted by a fine representative, Aaron Kruziki. Between him and Mr. Cooper we worked out a good deal with no trouble. A thoroughly professional experience from initial contact to delivery of the piano. Good follow-up service as well. I would strongly recommend Cooper Piano and Aaron Kruziki for top shelf service. The instrument itself is great sounding, although the additional sounds to the Grand Piano and other pianos are a little marginal. I didn't expect anything different in that department, although maybe some attention to those sounds and an updated color display could improve the product a bit. It really does look great in the living room, and the primary sounds do impress!!
17:34 26 Sep 20
Kyle Smith helped us select a Roland F140 digital piano. He is first rate! He’s a professional musician, plays piano and guitar, and sings. He really knows what a client needs to know to choose the right piano. They also have a great 3 year trade up policy based on full value, not a discounted value. You won’t be disappointed.
Sonya “Sonya42ful” Floyd
21:33 19 Sep 20
Thank you Blake! Paul did an outstanding job on tuning my piano. Sounds New again. We are very happy with this outcome and tone. Paul is wonderful. A very knowledgeable musical technician and piano player. Tell my salesman Jim from years ago hello. I am playing better. I might need a piano music teacher periodically -I will let you all know if so. KEEP UP THE GOOD WORK AND PROFESSIONALISM. Thanks Paul, Thank you Blake Cooper, owner. The Black Baby Grand Piano 6'1.
14:53 19 Sep 20
My husband and I had a great experience purchasing our piano from Cooper piano! Andrew was very helpful throughout the process, he was able to keep the store open for us even though the store was closed when we arrived! He guided us to find our favorite piano and offered us a great deal! We have purchased our piano less that an hour with confidence and now we are waiting for the delivery and having our piano at our sweet home! I'd definitely recommend Cooper piano to everyone.