19:53 06 Jul 20
Kyle Smith & Mr. Cooper were exceptional. Both were very helpful in identifying a piano that fit my needs well and was priced at a great value. Ordering, delivery, and setup were seamless. Customer service/support continues to exceed expectations. If you’re in the market for a piano, I highly recommend calling Kyle & Cooper Piano.
09:37 06 Jul 20
Cooper Piano 🎹 Company was a pleasure to do business with; awesome quality piano and very professional delivery guys in Rob and Tom Will definitely do business with them again 👍😎🎹🎹🎹
19:53 02 Jul 20
I am happy that I had the opportunity to purchase my piano at Cooper Piano! Andrew returned my web inquiry right away and Blake answered all my questions about purchasing a pre-owned piano and gave me a price that was a great fit in my price range. Also, it's great to know Cooper Piano have been around for a long time, can service my piano directly if/when needed, and their vutual sales and delivery processes are professional! I feel like I've known the staff for years, warm and personable! I will definitely refer to my associates! Thank You so much, I've wanted a piano in-home for some time now..Kim Lawson
Mary & Gordon Stuckert
01:41 02 Jul 20
Recently we purchased a Casio PX S3000 digital piano from Cooper Piano, assisted by Aaron Kruziki. Because of the pandemic, we did not want to come into the store, so Aaron provided UTube visuals so that we could hear and see the instrument before making a selection. When we had decided on the Casio, he also helped us with curbside pickup. Throughout the process, Aaron was responsive to our needs, without being pushy. He has provided me with information about an appropriate app, and appears ready to lend any help in the future, if I would need it. We love our new instrument, and are thankful that Aaron made it so easy for us to step outside our "comfort zone."
23:31 30 Jun 20
My son is a music major who will be studying piano in college. Bass is his primary instrument, and Cooper found just the piano to fit his needs. They worked with this single mom on a price and were so accommodating. They're an Atlanta staple in the business, and I see why.Lisa Cherry
15:05 29 Jun 20
I have just purchased my second piano with Cooper Piano and I must say I would not buy a piano from anywhere else. The entire experience has been a great one, from the time I first spoke with Kyle on the phone, the visit at the store, the awesome deal they provided us, the delivery professionals (they perfectly managed a very steep driveway up in the mountains of north GA) and their piano tuner - they have all been very helpful and informative and I would not hesitate to recommend them to anyone seeking to purchase a piano. Thanks so very much!
18:32 04 Apr 20
We had a great experience with Kyle Smith, and Mr. Cooper, for our first time buying a piano! They were very professional and helpful. The delivery people communicated well about the delivery time and were professional as well. I highly recommend Cooper Music!
18:22 25 Mar 20
Very knowledgeable and professional staff with a long-standing reputation in the community. Friendly folks!!
15:37 23 Mar 20
Had a great experience at Cooper Piano. The entire team was super knowledgeable and it was great to hear the first-hand talent of Kyle and Blake as they demonstrated the sound differences of each piano. The process was no-pressure and no up-selling. Just straight-forward and honesty regarding the best starter piano for my family. Highly recommend!
19:16 21 Mar 20
I am home and didn’t want to get out so the guys at cooper piano were kind enough to FaceTime w me and help me buy a piano. I’m at home w my 2 kids and music is such a great teaching tool during this crazy time and I miss having a piano. Who needs a piano teacher when you can use YouTube now. Please consider supporting local business and thank you Cooper piano!! Super easy process done over phone.
Shyla J Shai
16:26 14 Mar 20
Andrew was very knowledgeable and helped us make the final decision that we are very happy with. Didn’t feel pressured and he answered all our questions. We definitely recommend Cooper Piano.
Juayita Edd-CEO/Real Estate Broker
17:54 07 Mar 20
Andrew was AWESOME! He answered my questions and he never made me feel pushed to buy. Thank you Andrew for your kindness, knowledge and professionalism! Bravo Andrew, bravo!👏👏👏
17:05 04 Mar 20
I bought the Roland HP704 digital piano here about a week ago. It’s amazing! I upgraded from the Yamaha arius, and cooper was able to give me a reasonable trade-in. The design of the Roland is more intuitive and user friendly than that of the casios and Yamahas. Also, it has the piano designer which really allows you to dial in the feel of the keyboard. It’s nicer than an acoustic because of all the different voices, including synths, sound effects, guitars. It feels so nice to play and I often do not use the headphones and just turn the volume down. Buy the Roland HP704. Also check the various YouTube videos on this model.
14:34 03 Mar 20
My name is Garry Perkins and I live in Ottawa On Canada. As I search on the internet to purchase a Lowrey organ, I came upon the website for CooperPiano, located in Atlanta Ga. I also search to purchase one in Canada but unfortunatly none was available.On their website, I saw several Lowrey organs and after reading all of the descriptions for each one, I decided to get an EZ1 organ. So I contacted CooperPiano via email and I was very fortunate to exchange email messages with Kyle Smith. What a pleasant experience I had!! Kyle was very helpful and very pleasant to deal with. He also suggested that I call Adrian Dixon to arrange the shipping of the EZ1 to Canada. Adrian was the most helpfull and delightful person to deal with. He surely went out of his way to meet my needs and a week later I had my EZ1 organ delivered at home and I immediatelly started enjoying my new EZ1.WOW!!! What a professional team they are!! They truly live up to the write up that Cooperpiano has on their website! They really care about their customers. Needless to say that I highly recommend Cooperpiano if and when you are thinking of purchasing a piano or organ. You will have a great and unforgettable experience when dealing with such professionals. WOW! I dealt with them through emails and yet, I was treated in an exceptional manner as if I was there in person at their store. Thank you Kyle and Adrian!!! You are truly great guys!
21:34 25 Feb 20
I called Cooper piano to ask about a mini grand piano that I saw on the website. Kyle was so helpful and sent me a video of the piano he recommended. He also told me when I came in he'd work to get me a good deal. Kyle was so helpful and took his time to give us all the info on the piano I was interested in. His customer service is superb! The owner was ver pleasant as well. We were happy to be able to talk with both of them. Our piano gets delivered on Thursday and we are so excited.
22:36 24 Feb 20
We had a great experience at Cooper and would highly recommend selecting a piano with them! They are very knowledgeable and have an outstanding selection!
19:28 22 Feb 20
I have bought pianos and keyboards from Kyle Smith for over 35 years. His advise and skills are amazing and just recommended a Casio PX-S1000 for my daughter who finally found the perfect keyboard after struggling to find one that fit her. If you are not buying your instrument from Kyle then you are probably going to get bad advise from the start and throw your money away. If you want decades of experience from a real musical talent and a musician who actually performs around Atlanta with the instruments he is selling to you then speak to him directly.
15:55 17 Feb 20
Exceptional service. I bought a piano here yesterday (Sunday) and can't wait for it to be delivered (Baldwin BP5 upright acoustic). The salesperson Andrew Atkinson is an excellent pianist himself who clearly had a wealth of technical knowledge about piano construction and sound, and the history of the various piano companies. After hearing what my needs were, he suggested a few for me to try out, without the hard-sell or pressure that can turn me off from salespeople. I didn't feel hurried, and in the end we settled on a piano that was perfect for my needs. Andrew made me feel really good about my decision. I wanted a grand piano sounding instrument for a smaller space and that felt right to the touch. The BP5 was it, and I feel I got an incredible deal that was within my budget. P.S. They also accepted a generous trade-in value for my Roland RP400 digital. Mission accomplished. My belief is that Cooper is a reputable company because while I was there, three other customers bought pianos. Their grand piano collection also seems very extensive (huge showroom).
15:55 15 Feb 20
While trying to find just the right piano for our church I stopped in at Cooper Piano. They took time to talk with me and show me the instrument that fit the need. Kyle was very kind to explain the bells and whistles of the digital piano and Andrew played it so I could hear how beautiful it sounded. Thank you so much for all your help! They work with you to give you a good deal!
17:12 06 Feb 20
From start to finish, the team at Cooper Piano has been great. Walked me through all the options, made the buying process easy, and the delivery of my new and takeaway of my old piano was seamless, even in the pouring rain. Thrilled with my new piano, and glad to support a family-owned business.
22:22 30 Jan 20
Had a great experience. Bob had a wealth of knowledge about the pianos as well as music. Blake, the owner, was there every time I came in. I think these folks really care about music and that makes a huge difference
00:38 29 Jan 20
I was greeted by Kyle and he was very helpful. My wife and I are not knowledgable about pianos. Kyle made it easy and showed us exactly what we were looking for. We BOUGHT OUR FIRST PIANO!!!!
15:13 27 Jan 20
The professionals at Cooper Piano's attentiveness and level of knowledge was the very best we encountered, after having shopped many piano stores. Their prices were also the best, with very aggressive discounts and good payment options. Their inventory was easily the largest. Regardless your price range or comfort level with piano buying, they will make you feel at home, and they'll have good options for you to consider.
15:55 26 Jan 20
My kids just started piano lessons and I needed someone knowledgeable to help me get them set up for success. I reached out through the website and Kyle was quick to respond! He helped me navigate the decision to rent a piano as my kids take lessons. He explained once my kids are ready the process to purchase the piano will be super smooth and quick! I can’t wait for our appointment later today! Professionalism, expertise, and great customer service all in one!
01:40 26 Jan 20
Great service ! Kyle Smith was wonderful in providing the pricing and the “next steps” for our order.Cooper Music was fair and timely with their pricing .Great job !
20:21 21 Jan 20
Cooper Music is the best place if you're in the market for a piano. Or if you just want to experience fantastic customer service where you are made to feel welcomed and valued just for visiting. Kyle is a great sales rep, spending time with no crass pressure. The owner, Blake Cooper, is an amazing gentleman who does everything possible to work with the customer's needs and budget. My new piano was delivered without delay and the crew was courteous and professional. I wholeheartedly recommend Cooper Music.
17:52 14 Jan 20
Very great staff! Made my piano purchase a very enjoyable experience. Would highly recommend anyone to consider this piano dealer when looking to buy a new piano.
17:46 13 Jan 20
I have been planning to add a piano in our home for some time. We have been “dreaming” about an electronic piano in a beautiful cabinet, mainly due to space. I took my wife (the musician) to the Cooper showroom at the end of this past year. We were impressed with both our salesman, Kyle, but with the owner (who took a hands-on approach). Needless to say - she loved the looks, sound, and touch of the Roland. We are loving this piano in our living room. Thank you Cooper Piano!!
14:12 09 Jan 20
As we were browsing online and driving around to stores for buying a piano before the end of year, we found a lots of grand pianos for sale, but nothing came to our satisfaction. On Dec. 31, the last day of 2019, we came upon the Cooper Music at Brookhaven.Since we were dropping in without an appointment, we were assigned to the store owner, Mr. Blake Cooper. After knowing what we wanted, Blake showed us a number of pianos. Since we were only looking for the Steinways and Yamahas, he narrowed down to a few ones explaining the advantages and disadvantages of them. As a business owner of more than a hundred of years, Mr. cooper is very knowledgeable about pianos and very honest, providing us with all the information we needed. He was very patient too playing a little peace on each piano that we were interested in, giving us a lot of time to try on the keys ourselves, and answering all the questions and concerns we had.Finally, we bought the Steinway baby grand.Since we had certain budget for the piano and it was the end of the year, he gave us a big discount for the piano and provided the certificate of authenticity guaranteeing the restored parts are genuine and original manufacturer’s origin, or finest available replications.Besides, he gave us a warranty of 20 years and extra piano tuning services, which is very generous of him and very important to us.The piano was delivered to our home yesterday and looked great in our living room. My wife immediately played some songs on it; the sound it produced was so beautiful. We are so happy with the piano and will enjoy it everyday.Thank you, Mr. Cooper!
20:31 08 Jan 20
Cooper Piano rocks! They really helped me out today by comping me a replacement piano part that was lost by our movers this morning. In addition to the helpfulness I experienced at Cooper Piano today, we had a great experience purchasing our upright piano from them about a year ago. We were able to buy a used starter piano (it sounds awesome) from them at a great price. I highly recommend you visit this place whether you are in the market for a starter piano or a concert piano. They seemed to have it all and they are super cool people to boot. Cooper Piano has been owned by the same family for like 113 years!
Jim Yong Pan
15:34 31 Dec 19
I had a wonderful experience with Cooper Piano. They have a very good selection of digital piano. the sale person, Kyle, is very knowledgeable and helpful. We bought a Roland GP609. It was wonderful. I could not be happier!
22:02 29 Dec 19
Worked with Blake the owner who was kind, professional and very hands on with our purchase. He took the time to explain and educate us on our purchase to make sure we were completely satisfied and knowledgeable before we made a final decision. From there we were in great hands with his team Jim and Kyle and treated us the same with excellent customer service. They come highly recommended and will use again with our future needs!
17:30 29 Dec 19
By far the best experience I’ve ever had purchasing anything. Customer service was great and Blake was amazing. We are so happy with our purchase! Thanks Cooper Piano!
14:32 26 Dec 19
It is not only the quality and professionalism that made Cooper piano special for me. It is their outward focus and impact in the community.
16:33 19 Dec 19
Paul has always been available for my scheduling of piano tuning. He is very thorough and leaves with the piano sounding beautiful.
11:52 03 Dec 19
They were so great! They showed me many different options and listened to what I really wanted. Very knowledgeable and didn’t try to up sell me or anything. The delivery guys were Awesome and the whole process was just so easy! I would buy from them again! -Mallori