Michele Ozumba
Michele Ozumba
20:21 21 Jan 20
Cooper Music is the best place if you're in the market for a piano. Or if you just want to experience fantastic customer service where you are made to feel welcomed and valued just for visiting. Kyle is a great sales rep, spending time with no crass pressure. The owner, Blake Cooper, is an amazing gentleman who does everything possible to work with the customer's needs and budget. My new piano was delivered without delay and the crew was courteous and professional. I wholeheartedly recommend Cooper Music.
Nerd Nv
Nerd Nv
17:52 14 Jan 20
Very great staff! Made my piano purchase a very enjoyable experience. Would highly recommend anyone to consider this piano dealer when looking to buy a new piano.
Don Railey
Don Railey
17:46 13 Jan 20
I have been planning to add a piano in our home for some time. We have been “dreaming” about an electronic piano in a beautiful cabinet, mainly due to space. I took my wife (the musician) to the Cooper showroom at the end of this past year. We were impressed with both our salesman, Kyle, but with the owner (who took a hands-on approach). Needless to say - she loved the looks, sound, and touch of the Roland. We are loving this piano in our living room. Thank you Cooper Piano!!
Lin Su
Lin Su
14:12 09 Jan 20
As we were browsing online and driving around to stores for buying a piano before the end of year, we found a lots of grand pianos for sale, but nothing came to our satisfaction. On Dec. 31, the last day of 2019, we came upon the Cooper Music at Brookhaven.Since we were dropping in without an appointment, we were assigned to the store owner, Mr. Blake Cooper. After knowing what we wanted, Blake showed us a number of pianos. Since we were only looking for the Steinways and Yamahas, he narrowed down to a few ones explaining the advantages and disadvantages of them. As a business owner of more than a hundred of years, Mr. cooper is very knowledgeable about pianos and very honest, providing us with all the information we needed. He was very patient too playing a little peace on each piano that we were interested in, giving us a lot of time to try on the keys ourselves, and answering all the questions and concerns we had.Finally, we bought the Steinway baby grand.Since we had certain budget for the piano and it was the end of the year, he gave us a big discount for the piano and provided the certificate of authenticity guaranteeing the restored parts are genuine and original manufacturer’s origin, or finest available replications.Besides, he gave us a warranty of 20 years and extra piano tuning services, which is very generous of him and very important to us.The piano was delivered to our home yesterday and looked great in our living room. My wife immediately played some songs on it; the sound it produced was so beautiful. We are so happy with the piano and will enjoy it everyday.Thank you, Mr. Cooper!
Tyrus Gailey
Tyrus Gailey
20:31 08 Jan 20
Cooper Piano rocks! They really helped me out today by comping me a replacement piano part that was lost by our movers this morning. In addition to the helpfulness I experienced at Cooper Piano today, we had a great experience purchasing our upright piano from them about a year ago. We were able to buy a used starter piano (it sounds awesome) from them at a great price. I highly recommend you visit this place whether you are in the market for a starter piano or a concert piano. They seemed to have it all and they are super cool people to boot. Cooper Piano has been owned by the same family for like 113 years!
Jim Yong Pan
Jim Yong Pan
15:34 31 Dec 19
I had a wonderful experience with Cooper Piano. They have a very good selection of digital piano. the sale person, Kyle, is very knowledgeable and helpful. We bought a Roland GP609. It was wonderful. I could not be happier!
anthony thuan
anthony thuan
22:02 29 Dec 19
Worked with Blake the owner who was kind, professional and very hands on with our purchase. He took the time to explain and educate us on our purchase to make sure we were completely satisfied and knowledgeable before we made a final decision. From there we were in great hands with his team Jim and Kyle and treated us the same with excellent customer service. They come highly recommended and will use again with our future needs!
Dana Traxel
Dana Traxel
17:30 29 Dec 19
By far the best experience I’ve ever had purchasing anything. Customer service was great and Blake was amazing. We are so happy with our purchase! Thanks Cooper Piano!
George Cotton
George Cotton
14:32 26 Dec 19
It is not only the quality and professionalism that made Cooper piano special for me. It is their outward focus and impact in the community.
Tracey Earley
Tracey Earley
16:33 19 Dec 19
Paul has always been available for my scheduling of piano tuning. He is very thorough and leaves with the piano sounding beautiful.
Mallori Hamilton
Mallori Hamilton
11:52 03 Dec 19
They were so great! They showed me many different options and listened to what I really wanted. Very knowledgeable and didn’t try to up sell me or anything. The delivery guys were Awesome and the whole process was just so easy! I would buy from them again! -Mallori
John Witte
John Witte
17:48 27 Nov 19
Blake Cooper is as genuine in person as he is in his commercials. No hard sell, he just wants to get you the right piano at the right price. I appreciate the selection they have, too.
J.D. Holmes
J.D. Holmes
13:53 18 Apr 19
Our church purchase a beautiful used baby grand piano from Cooper Piano last year. We have been thrilled with the great customer service they provided! They gave us two free tunings, and honored their commitment. They are a delight to work with.
Lennert Smeets
Lennert Smeets
03:25 12 Mar 19
Very happy with my purchase of a new Schimmel grand piano. I love this instrument!I was expertly assisted by Laura and Blake. They are very helpful and genuinely care about you finding a piano that suits your needs, giving you all the time you need to try out any instrument in their impressive collection.If you're looking for a new or used piano, I wholeheartedly recommend Cooper Piano.
Edward Klassen
Edward Klassen
15:44 06 Mar 19
I decided to pursue my piano interests after my recent retirement from Corporate USA. With the help of Kyle and Blake at Cooper Piano, I started looking at digital pianos but then was drawn to an acoustical after playing one in the showroom. I decided to purchase a beginner 5'0 grand knowing that some day in the future I might upgrade or change to digital if needed due to space constraints. After only 2 months, I decided to make the jump to a higher end grand with better bass and other factors. Kyle and Blake were fantastic with making the price right (giving me full value for the trade in and no cost delivery) and helping me select the right piano at 5'10" (which was difficult and time consuming with so many to choose from). I am a very happy customer and recommend them highly.
David Cooper
David Cooper
19:15 23 Feb 19
Cooper Piano's tuning service was outstanding, Paul(the tuner) did an exeptianal job and made sure each string was perfect. He got there on time and got right to it. He even dusted the inside of the piano. Overall the service was amazing and left our piano sounding the best it ever has and it even looks nicer.
Pauline Yu
Pauline Yu
20:01 26 Dec 18
Laura and Blake are great to work with. They are knowledgeable about the pianos and sincerely care about their customers. Cooper has tuners and movers in house and provides the best warranty in town. They are in business for 100+ years because of their great prices and their exceptional customer service. We visited many stores in metro Atlanta and decided to purchase at Cooper.
Helene Feld
Helene Feld
20:12 19 Sep 18
The people at Cooper Piano are really very special. I needed to have a piano picked up in Marietta & delivered as a DONATION to the Goshen Valley Boys Ranch in Waleska. To my surprise, Larry the delivery manager said he would absorb the cost of pick up & delivery as the piano was going to a great organization. Wow, wow, wow.
Catherine Hendricks
Catherine Hendricks
20:06 01 Sep 18
When my mother resolved in 2016 to move from her home in Macon to a retirement community, it was determined that the piano that had belonged to her grandmother would not be going. The piano had been stored in the unfinished basement for twenty years and was in terrible condition. Our efforts to find someone to take it had gotten no where and we faced the very real prospect of disposing of it. That is when someone suggested that I call Cooper Music in Atlanta and I connected with Larry Keith. Mr. Keith, I found out later, is a very busy man, but I never would have known it from that first conversation or the ones since. He took the time to talk with me honestly about the intricacies and expense of restoring a piano. I knew that he was someone I could trust for he provided old-fashioned personal and compassionate service in a world that is increasingly anything but. I made the decision to “go for it,” and last week the piano returned to Macon to became a part of my mother’s new home. And it was beautiful! Until it was restored, we did not know that this piano, crafted over a hundred years ago, was made of mahogany. My mother now loves playing the piano daily and it has regained its rightful place as a family heirloom and centerpiece of her home thanks to Cooper Music and the kindness of Larry Keith.
Lenong Allison
Lenong Allison
18:23 17 Jun 18
We have a Mason & Hamlin Piano B that needed to be moved. We first visited a piano store and told one of store workers what kind of piano needed to be moved. He didn't seem to know what the size was and had to look in a catalog to find info about Mason & Hamlin Pianos. It also surprised us that they wanted to move the piano to their store to check the condition. I was wondering how they got five star reviews. I then went to the Cooper Music. A store manager told me right way what the size of our piano was and gave me a reasonable moving price. I was very impressed the professionalism and service of Cooper. They know a lot about pianos and provide a wide range of services. Last week, I called Cooper to move the piano. They came before the scheduled arrival time, and did an excellent job overall. I am very happy with Cooper, and greatly appreciate the job they did for me. I will definite call them again when we need further piano service.
Francesca Bocande
Francesca Bocande
02:03 08 Jun 18
Valerie was great to work with in choosing a piano for our child to learn. Since I don't play, I had plenty of questions and she was very patient. She even played some tunes on pianos we were considering so we could compare the sound. She went above and beyond to help with delivery too, you can't get that kind of service at big box stores or buying online.
Melanie Wright
Melanie Wright
02:55 03 Jun 18
My husband and I went to Cooper Pianos in January 2018. Blake Cooper came to us and helped us while we were looking. Blake gave me such a great deal on my 1983 piano to trade in on a new baby grand, I could not pass the deal up. I am thrilled with my piano. It has a QRS pno player system in it. I can sit down and play the piano myself, or choose a song for the piano to play for me! I love it. I have always said my dream was to get a grand piano some day, this dream has come TRUE for me because of Blake Cooper and his KIND and TRUTHFUL service!!!!!
Ariel Zhang
Ariel Zhang
16:24 15 May 18
A very pleasant experience. We thought it was going to be a time consuming and painful process to hunt for a nice piano at reasonable price. We got it during our first trip to Cooper Piano! Staff there (especially the store manager) are professional and caring. It has been a month and we are super happy with the piano and the service. I would recommend (already did) Cooper Piano to all my friends. Before I went to the store, I looked at the reviews. I totally understand now why this is a all 5-star business. You won't be disappointed!
Rob Busey
Rob Busey
15:24 03 May 18
After the Cooper folks delivered my grand piano without a scratch, I engaged their tuner 2 weeks later as they recommended. He was prompt, tuned my piano perfectly, answered all of my technical questions, and even found an adjustment to get rid of a "thump" sound that I didn't even know existed! I'll be using Cooper for all of my piano needs for years to come!
Urcel F
Urcel F
00:37 29 Mar 18
Amazing company really happy with the service they helped us with a love of our baby grand we are grateful!
Kate Hanley
Kate Hanley
15:39 25 Mar 18
I LOVE MY PIANO!!!!! ----would definitely recommend Cooper Pianos in Atlanta. I looked high and low for a great piano and while there may be a decent deal at another place, they won't compare to Cooper Pianos. They are as honest as the day is long and will do everything they can to help you find the piano best suited to YOUR NEEDS, not their wallet. Thats why they've been in business as long as they have. If your piano shopping, call Blake and he will take care of you. Hey, lets face it, pianos ain't cheap, so why not shop with peace of mind and at least know your deal will be a fair one.
noam green
noam green
20:11 06 Mar 18
They did a wonderful job touching up a trade-in that I bought. I am thrilled with my new piano! Looks brand new!
Cindi Mitchell
Cindi Mitchell
19:09 05 Feb 18
We couldn't be happier with the baby grand player piano that we bought from Cooper Piano! Our salesman Jim did a great job answering all of our questions and finding just the right piano to meet our needs. The piano delivery and set-up was well handled, and we appreciate their follow-up emails and calls.
Susan Levine
Susan Levine
16:51 26 Jan 18
I have never had such a terrific experience when buying anything. Blake, the owner, was totally customer focused. He did everything possible for me to be totally satisfied with my piano. I recommend them highly. They are reputable and provide wonderful service. The pricing is extremely competitive also. Thank you to Blake and the rest of the crew.
Curtis Williams
Curtis Williams
02:15 16 Jan 18
We are highly satisfied with our experience purchasing a piano at Cooper Piano. John Goddard and Silas were extremely helpful assisting us in finding the proper pre-owned piano for our son, who is beginning to take lessons. They have a great showroom filled with a range of instruments from which to choose. They did a great job listening to our needs and helping us find a piano within our budget, without a high-pressure sales pitch. The piano was delivered as promised in perfect condition and it has been a great addition to our home. We definitely recommend Cooper Piano to anyone looking and greatly appreciate the professional and courteous assistance from John and Silas.
Sara Kim
Sara Kim
21:32 11 Jan 18
We love Cooper Piano! We bought our Piano here, use there services to move and tune our piano. Lifetime customer. Thank you.
Frank Bailey
Frank Bailey
23:11 13 Dec 17
It was a great experience purchasing my piano. Great customer service and knowledge of product. Looking forward to purchasing my next piano with them soon.
Billy Grogan
Billy Grogan
17:54 21 Nov 17
I recently had my piano moved by Cooper Piano and was extremely impressed with the professionalism and care the gentlemen took during the move. They were on time, courteous, and diligent on ensuring that no damage occurred during the move. I would be glad to recommend Cooper Piano for anyone contemplating a piano move.
Marie Wilson
Marie Wilson
00:06 16 Nov 17
Purchased the new hybrid Casio. Unbelievable instrument. Jim Perry was so very helpful in helping me make my selection and explaining the features of each piano. Mr. Cooper himself came out to meet with me and thank me and offer their support. I purchased it on Sunday the 12th and they delivered it on Tuesday the 14th. (Which was my precious mothers birthday) The delivery guys were so careful and put the piano where I wanted it and made sure I was satisfied before they. left. I received a call today from Cooper to make sure all was well, thanking me for my business and letting me know that they are there to answer any questions I may have.
John Brandhorst
John Brandhorst
12:17 28 Oct 17
We recently had a grand piano moved to our school. The move out turned out to be more difficult than anticipated. Larry called me and was so generous and accommodating in the face of these obstacles. The baby grand was delivered to the school perfectly. We will be using Cooper from now on. Totally excellent experience.
Anna Collins
Anna Collins
18:46 25 Oct 17
While undergoing a renovation, we had to have our piano moved. Cooper Piano took away any stress I had in dealing with the move. They were knowledgeable, confident in taking care of our piano, professional and on-time! It was a great experience and in the future, anything related to our piano will begin with a call to Cooper Piano!
Seveadra -V- Genesie
Seveadra -V- Genesie
22:58 17 Oct 17
Zoya was super helpful in helping me find just the right baby grand piano for my home. She called me right away when it came in! Love the additional services they offer and will be happy to refer anyone also looking.
Kerri Kolwicz
Kerri Kolwicz
16:15 04 Oct 17
We absolutely love Copper Piano! We have purchased a Baby Grand from them, had them move our piano from one home to another and have had our piano tuned by them. In all instances, they were professional, honest, and their prices are unbeatable. I would never buy from anyone else.
Ann Cronin
Ann Cronin
16:04 15 Sep 17
Delightful experience buying locally. I love visit Cooper's showroom, playing the pianos there, and talking to Cooper team members. They helped me find a casio celviano AP260 that is the perfect addition to our house full of instruments and music students. I can practice to my heart's content without bothering my family, but the piano also sounds fantastic without the headphones. Highly recommend!
Steven Honnold
Steven Honnold
17:38 18 Aug 17
We recently bought a Casio Cerviano from Cooper Piano. The buying experience was outstanding. Kyle (the sales person) was very friendly and there was no pressure. He took the time to show my wife and I the various pianos and he found the one that fit our needs perfectly. We found everyone at Cooper very friendly and we even had the chance to meet Mr. Cooper personally. Thank you Cooper Piano! We are very excited about our purchase and highly recommend Cooper for those looking for a piano.
Beverly Kingsley
Beverly Kingsley
22:58 11 Aug 17
Wonderful service, very nice technician, and great tuning! My piano sounds great. Thanks Cooper Piano!
Pam Yarjan
Pam Yarjan
01:15 27 Jul 17
I am a die-hard fan of Cooper Music. I love, love, love this company. I'm a classroom music teacher as well as a private piano instructor. My first encounter with Cooper was several years ago when I was given the task of purchasing a grand piano for my school. I went to several retailers but Cooper won me over hands down.What a great experience! So great that I went back to purchase a grand for my home studio, and once again, I was not disappointed. For both instruments I had done lots of research about how to shop for a quality instrument. I had also done extensive price comparisons. Cooper offered the best quality, service and guarantees at the most reasonable price. And that's not all. I was additionally impressed with three other things about the people at Cooper:1) They have expert knowledge of the instrument (after all, they've been in the business for over a century.) They have too much respect for the instrument and the art to sell junk.2) Speaking of the art, this is more than just business to them. They love music, therefore they believe in and promote music education. They passionately want to help raise new generations of musicians, just like me and my fellow music teachers. I recognize that spark in their eyes. I'm a pretty astute businesswoman, not a naive, easily persuaded buyer, and I really believe they are kindred spirits with all musicians and music educators in that their love of the art supercedes the monetary aspect (which is why my colleagues and I are willing to work for peanuts, haha!)3) Their customer service is off the charts. You just don't find this kind of red carpet treatment anywhere anymore. They bend over backward to make sure you're satisfied. When my piano bench wasn't working for me, they found another one that did, and they followed up the delivery with phone calls. After every tuning they call to make sure I'm satisfied, and I always am because Manny, the tuner I use, is fantastic. Their whole service department is fantastic. Their manager, Larry, is wonderfully competent, efficient, and always so cheerful. Their whole staff is fantastic. Kyle Smith and John Goddard have been particularly helpful to me. And don't be surprised to see the president, Blake Cooper out on the floor talking shop. He is so personable, friendly, humble, and knowledgeable. From everyone there you can expect friendly, helpful, eager-to-please attitudes and fast responses. It's so refreshing! I'm not just a customer, to them, there I'm a fellow musician. I share a camaraderie with these people. We all want it done well - from the delivery to the tuning to the playing. Why go anywhere else? If I could give this company six stars I would. They are THE BEST!!
Kristy S
Kristy S
04:45 26 Jul 17
Recently we had Cooper Piano move a piano to our home and we couldn't have been more pleased with the kindness and thoughtfulness by everyone we encountered. It was such a wonderful experience and we look forward to a long relationship with Cooper Piano 🙂
Paula Hardy
Paula Hardy
19:59 06 Jul 17
I was more than pleased with the job Cooper Piano did moving my piano to another location. They were professional, courteous and efficient. And very, very careful. I would highly recommend Cooper Piano if you ever need your piano moved.
Ariana Sullivan
Ariana Sullivan
18:40 02 Jul 17
Excellent customer service every step of the way! I wouldn't buy a piano anywhere else! Cooper piano is amazing.
Mike Marcello
Mike Marcello
22:00 04 Nov 16
I have been playing piano for about two years. I play variety of music (Classical, Rock, Pop, etc.) I spent a decent amount of time researching which digital piano to buy. This was my first time buying a digital piano and I am extremely happy with my purchase: I ended up buying a Casio Celviano AP-460 at Cooper Piano. I highly recommend this piano because it is worth the affordable price. The process of transporting and building the piano was easy. The piano sounds incredible and you have a wide variety of grand piano sounds (i.e classical, modern, mellow) among other instrumental tones. The piano also comes with pre-programmed reverb tones to simulate a French Cathedral, Berlin Hall, etc. which sound great. The keys are smooth and are weighted like a grand piano. Go to Cooper Piano for a good experience if you are looking to buy. Zoya, one of the sales associates at Cooper Piano is extremely friendly. Hope this helps!
Jason Benjamin
Jason Benjamin
21:02 18 Apr 16
The sales team was very helpful and patient. I came in on a Sunday and took hours to decide.They have a great selection. Picked one out the same day.Also, delivery was quick and easy.
ShangLawFirm Shang
ShangLawFirm Shang
22:23 03 Nov 15
I bought my first piano from Mr. Cooper in 1999, a upright Petroff. Then in 2009, I went to him for a trade up, this time an American Baldwin, baby grand. Recently, his sales team advised us yet another trade up, a Schimmel Concert grand.I have the highest possible praise for Mr. Cooper and his team. In the future, if I need another piece, I will return to him for sure.Mr. Cooper is trustworthy and he love this instrument called piano.
Dan Howington
Dan Howington
17:47 10 Apr 15
Always a class act and really the only place to go for fine piano's in Atlanta. I bought my Yamaha Baby Grand many years ago and recently decided to downsize to a Samick. Cooper's took my piano on consignment and worked to deliver my new instrument in a timely manner. Everyone was super nice and flexible and I'm very happy with the new Piano! Only Cooper's for me!
Christa Segers
Christa Segers
20:09 31 Dec 14
Our insurance company hired Cooper Piano to clean and store our upright piano after our house fire in January of 2013, and to re-tune it once it was re-delivered to our home. Their staff was always friendly and helpful, and their prices were reasonable enough that we could have afforded them even if insurance wasn't paying. :-)The piano was returned in much better-than-expected condition (this piano had seen 3 toddlers and a house full of firemen), and other than the ancient peanut butter stain, it was pristine and clean. When they came out to re-tune it, they called ahead and did an amazing and thorough job.We look forward to working with them again to resurface the white keys, since the firemen apparently decided that baby gates and furniture belonged thrown onto a piano keyboard. 🙂 Cooper Piano helped make a bad situation much better with their friendly staff and excellent service.
Anita Morris
Anita Morris
02:49 20 Dec 14
Silas at Cooper Piano is one of the best. He knows his pianos and was a great help in helping us to select the right piano for our upgrade from my 4'7" to our new 6" grand. He literally spent an entire afternoon telling us about any piano we were even slightly interested in. Then after we left and actually looked at some other pianos at other stores we went back and talked to Silas long after their closing hours. We bought our beautiful piano and it was delivered and our old one was taken away in less than an hour. The entire experience was great! Thanks Silas and Cooper Piano!!!
D Benton
D Benton
21:09 11 Dec 14
I recently purchased a baby grand piano from Cooper Music. The service was exceptional. I had a great experience. My salesman Jim was professional and knowledgeable. He showed me exactly what I asked for, and offered me a great price within my budget. They offer great alternatives to affording the piano of your dreams. The delivery was also just a great. The delivery team was on time, professional, courteous, and did an excellent job setting up my new Baby Grand. I am so glad that I purchased at Cooper Music. I look forward to doing business with them again in the future. A great place to do business!
Anne Cote
Anne Cote
15:47 25 Apr 14
I just recently purchased a Digital Baby Grand Piano from Cooper Piano and must say I am thrilled with every aspect of the experience from the price, service and excellent quality of the product!
Kenneth Gilbert
Kenneth Gilbert
17:27 22 Apr 14
This is the place for your new or used piano. We took full advantage of the large selection of pianos to try and play every one.After selecting the best feel and tone, we were given a great deal for a refurbished Yamaha upright.Cooper Music removed the older piano we had been using and carefully placed the new one.The Yamaha is head and shoulders above the older one. It plays very well and has great sound.Tomorrow will be the first tuning now that the piano has been played for a few weeks.This is the best money I have spent in years. Thanks guys.
Sadi Rahman
Sadi Rahman
19:03 30 Jul 13
Cooper Pianos is one of if not THE best piano dealer to see in Atlanta. Just about every brand and all types of pianos, keyboards, and organs are available for both rental and purchase. Not to mention all the services they offer like appraisals, tuning, moving. I recommend all my clients to go to Cooper for all their piano needs.
Tom Telford
Tom Telford
15:15 26 Mar 13
I shopped around to the major dealers, craigslist, online and I found the widest selection and best pricing at Cooper Music. I came in and Blake Cooper answered all my questions about our piano which made the choice much easier. What I liked most was the full array of in-house services. I have now used Cooper for moving, tuning, and even had pianist come over to play at a party which was a big hit with my friends. Cooper helped on the entire process and that made it a very enjoyable experience.
Douglas Kaleita
Douglas Kaleita
01:48 15 Mar 13
In November 2012, I bought a 1979 Baldwin L 6' 3" grand piano from Blake Cooper at Cooper Music. I have to say that absolutely everything about this transaction, from the first time I walked through the door at Cooper Music, through service and tuning done months after the purchase, has been done with consummate courtesy, integrity, and professionalism; and all for a VERY reasonable price.I've been playing the piano my whole life, and took lessons for 11 years growing up, so I'm pretty choosy about buying a piano. I was looking for a grand to replace my upright Steinway 1098, and I was not going to buy a piano until I found "the one." I played several dozen pianos, at Cooper Music and elsewhere, and I visited Blake Cooper's store no less than 5 times before buying my new Baldwin. Honestly, I think customers like me are more challenging; people who play are probably a little more selective and want to look around a lot.But whether you are a musician or are simply looking for a nice piece of furniture or a starter piano for the kids to take lessons, I would heartily recommend Cooper Music for your purchase. Blake and his sales folks know everything about pianos, and will take as much time as you need to educate you and answer your questions. They certainly spent a lot of time doing so with me.Also, when I found the Baldwin I wound up buying, the tone was beautiful, as it had been completely restrung, but the action was a little stiff. Blake Cooper told me he could probably fix that, and he had his technician spend 4 or 5 hours regulating the action. Blake then called me personally to come back and try it again. I was sold; the action was nothing short of fablous, and matched the tone perfectly. I have rarely played a finer piano than my new Baldwin, at least in the price range normal folks can afford. And, I wonder how many stores would go to that much trouble to make a sale, or to make the customer that happy.And that level of service has continued for months after the sale. Blake Cooper has several piano technicians on staff, and one of them did the restringing job on my Baldwin before I purchased it. Blake specifically sent that technician out to do the first couple of tunings. That gentleman, Bill, spent quite a bit of time making sure the piano was in top shape, and that I was satisfied with it after the purchase.And pricewise, I got a great deal. I had done my homework pricing both Baldwin L's and my Steinway 1098 upright, which I traded in. Mr. Cooper gave me an excellent trade in and net purchase price, particularly for a restrung Baldwin L grand. I thought I would be better off buying a piano off of Craigslist, or from another non-retail source; but happily, I have to say, I got just as good a deal at Cooper Music, complete with the beautiful showroom.All in all, I heartily recommend the folks at Cooper Music to anyone looking for a piano. These guys are top notch, and they value integrity and service above just making a sale.
Jay Maurice
Jay Maurice
10:13 30 Apr 12
Blake Cooper and the staff at Cooper Music are part of my team as a Music Educator. There are more then just a few students of my company, Lessons In Your Home, that are helped from theirs. Thanks for all you do and for all of your efforts to help piano students get an instrument they can enjoy for a lifetime. Jay MauriceLessons In Your Home.