Meet the Staff
Meet the Staff
Laura Cooper
5th Generation
Laura Cooper is the 5th generation Cooper to enter the piano business. Having been born into the musical world, she started getting involved in music at a very young age, taking lessons in piano and various Russian instruments. She went on to pick up saxophone like her grandfather (David Cooper, 3rd generation of Cooper Piano). Laura is excited to grow alongside Cooper Piano and help customers find the perfect piano to fit their homes.
Michael Crosby RPT
Head Piano Technician
Michael Crosby came to Cooper Piano in 2001 after having worked in a local piano rebuilding and restoration facility. He received factory training and certification from the Piano Disc Player company in 2001 and later from the Pianoforce/ Baldwin concertmaster company in 2007 and QRS Pianomation II. In 2006 Michael was awarded the Registered Piano Technician status from the Piano Technicians Guild after a 4-year series of tuning and technical exams. Currently, Michael is the President of the local chapter of the Piano Technicians Guild the national association for piano technicians. Michael says the best part about his job is being privileged to tune for some of the biggest names in music such as Elton John, John Legend, Stevie Wonder, and Natalie Cole. Michael is also an expert in cabinet repair.
Jess Silk, CPT
Jess Silk is a classically trained pianist, singer songwriter, composer, record producer and multi-instrumentalist with over 25 years of experience. Her love for the piano and music has led her to making several studio albums, as well as touring the U.S. and the world. With a keen ear for melodies and arrangements, Jess knows when something is out of tune. In the spring of 2022 she graduated from The Piano Technician Academy. Being a musician and artist herself, she understands how important it is to keep pianists of all ages and levels happy by tuning and repairing their pianos. It is Jess’ joy and privilege to serve others as a piano technician.