What Kind Of Warranty Should I Expect When Purchasing A Piano?

For one, it saves you servicing costs. Additionally, a piano warranty guarantees that you will not have to pay as much once the time comes for you to upgrade to the latest version. The result is that you can always expect the best quality from your piano throughout its life.


The Basics about Piano Warranties


A piano is an expensive musical instrument, especially if it is one of the top-notch brands. Thus, when you make such a huge purchase, you should know the different warranties available to you. Piano warranties can be divided into two major categories that I know. These are the distributor and manufacturer warranties.

Manufacturer warranties are usually limited in their scope. In most cases, they will only cover defects that occur at the manufacturing. After the piano leaves the factory floor, they will not cover any damages that occur.

A dealer warranty is quite different. There are many variations as to what type of warranty a person can expect from a dealer. The dealer may cover many areas of the piano. One area that a dealer may cover is the moving of the piano. Dealers have access to a specialist who deals in moving pianos. Since a piano is a delicate piece of equipment, it requires specialized skill to move it without damaging its quality. Buyers should look for such a dealer.

A good dealer will also have a tuning agreement with the buyer. As the piano is used, some of the parts may need replacement. As a result, they may go out of tune. It is essential that a dealer offers tuning services to ensure that the piano continues delivering the same quality.

Most warranties available from dealers are 5 years long. However, some dealers offer their customers that are ten years long. Here are the most common types of warranties that I have come across in the piano industry:


Express Warranties


It is a clear-cut warranty that spells out clearly what the customer should expect. The warranty expressly tells the customer that the piano they purchase will meet a certain level of reliability and quality. If the product does not meet all the standards stated in the warranty, the manufacturer or dealer agrees to conduct repairs or replace the piano. Such a warranty is printed on the packaging that comes with the piano.

However, the buyer must adhere to some rules. For one, most of these warranties come with rules that could make the warranty null. One of the most common is that the buyer has to register their piano within a certain period after purchase. Most piano manufacturers will have an online portal where consumers can do that. Additionally, these type of warranty will have a set period of which it is viable.

The express warranty can also be in verbal form. If the dealer tells you that they guarantee you the piano will work flawlessly for five years, it should. However, proving such a verbal express warranty is usually quite difficult. It is important for to seek for clarification of whether it is just banter or they are making an express verbal warranty.

At times, you will need a keen eye to recognize an express warranty. For instance, if the manufacturer writes that the piano could last for five years or more that is an express warranty. Even when the words “guarantee” or warranty” do not appear. It might be a legal ground for you to seek compensation if the product fails you.


Implied Warranties


Federal law covers consumer protection for all good purchased with an express warranty. However, states have laws that govern implied warranties. This type of warranty is an unspoken warranty that is a guarantee of fair value for the money spent.

In short, a consumer has recourse when the good, such as the piano does not live up to its expected purpose. The implied warranty means that a piano purchased must at least be able to play music as it was intended. If the piano fails to hit the musical notes as expected, you have a right to take it back and ask for money or replacement.

The implied warranty also applies for a used piano. The piano is expected to perform within reasonable limits given its current condition at the time of purchase. However, the standards for an implied warranty are quite low. It simply states that if you press the piano keys, they should produce musical notes. There is no detail of how refined the notes should be.

One of the methods manufacturers use to wriggle out of the implied warranty is to state that the piano is sold as is. Thus, when you purchase the piano, even when there are defects, you cannot do anything about it. However, the ‘As Is’ clause is illegal in a number of states. If a dealer claims that their goods have the clause, check if they are allowed to use it in your state. The minimum period of an implied warranty is four years in most states.


Extended warranties


When you purchase a piano, it will come with a warranty that may be ten years or five years long. After that, any damage to it is charged to you. However, you may feel that is insufficient. An extended warranty is a contract whereby you pay extra to extend to extend your warranty. It is important that you understand what you can expect with your extended warranty.


Cooper Has a Trade in policy


We have a trade-in policy for both acoustic and digital pianos. If you decide to trade in your acoustic piano, we can guarantee you store credit that is equal to the purchase price of your piano. The credit can be used to purchase any piano in the store, which is twice that of your original piano. With so many options from which to choose, it is a real bargain.

For digital pianos, the policy is for pianos traded in within three years. With the store credit of the original piano, you can purchase a piano that is worth three times the value of your original piano. The program guarantees you the chance to upgrade to the latest piano at a huge bargain

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